Terms and Conditions

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Effective Date: April 21, 2026

Company: Bio Remedies

Service Area: El Paso, TX (and surrounding areas) & Tucson, AZ

Governing Law: State of Texas

1. Professional Services & Technical Scope

Bio Remedies provides residential, commercial, and municipal plumbing, including advanced trenchless technologies (CIPP, CCCP) and JetVac services.

  • Estimates: All quotes provided via phone orhttps://www.bioremedies.net/ are preliminary and non-binding.
  • On-Site Verification: Due to the complexity of municipal infrastructure and subsurface pipe conditions, final pricing is subject to on-site diagnostic verification (including video inspection).
  • Technology: We utilize cutting-edge UV curing and engineered epoxies; however, site-specific environmental factors may dictate adjustments to the proposed technical remedy.

2. SMS & Mobile Messaging (Consent & Use)

By providing your mobile number to (915) 820-3778 or via our digital forms, you consent to receive SMS messages for:

  • Service Coordination: Appointment reminders, JetVac dispatch updates, and technician ETAs.
  • Reporting: Links to digital pipe inspection videos or project completion photos.
  • Feedback: Brief surveys to ensure we maintained our "get it right the first time" standard.
  • Opt-Out: Reply STOP to cancel. Msg & data rates may apply.

3. Licensing, Insurance & Regulatory Compliance

Bio Remedies is a fully licensed, bonded, and insured contractor in the States of Texas and Arizona.

  • Compliance: All municipal and commercial work is performed in accordance with local environmental and building codes, including backflow prevention and sanitary waste disposal regulations.
  • Safety: We adhere to OSHA standards for hydro-excavation and utility potholing.

4. Punctuality & Delays

While we prioritize quick response times, Bio Remedies is not liable for delays caused by:

  • Unforeseen utility interference during excavation.
  • Equipment failure of specialized proprietary technology (e.g., Top Gun PIP systems).
  • Municipal permit delays or extreme weather events in the El Paso/Tucson corridor.

5. Advice Disclaimer

Information shared via our website, email, or AI-chat tools regarding "plumbing ailments" or trenchless remedies is for educational purposes only. It does not constitute a professional-client relationship or a formal diagnosis until a physical or video inspection is conducted by our staff.

6. Limitation of Liability

To the extent permitted by Texas Law, Bio Remedies’ liability is limited to the contract value of the specific service provided. We are not liable for the failure of pre-existing, aged infrastructure that may succumb during high-pressure JetVac cleaning or CIPP lining processes.